ORDERS OVER $50 NOW SHIP FREE IN THE CONTINENTAL US!

Coffee Subscriptions

Drink better coffee; build a better world

10% Off

From their farms, to our roastery, to your door.

We’re on a mission to build long-term, equitable relationships with farmers growing incredible coffee around the world. Join as we learn and tell the story of each coffee and the amazing people behind it.

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Coffee Subscriptions

Coffee Subscriptions

Drink better coffee; build a better world

10% Off

From their farms, to our roastery, to your door.

We’re on a mission to build long-term, equitable relationships with farmers growing incredible coffee around the world. Join as we learn and tell the story of each coffee and the amazing people behind it.

From their farms, to our roastery, to your door.

We’re on a mission to build long-term, equitable relationships with farmers growing incredible coffee around the world. Join as we learn and tell the story of each coffee and the amazing people behind it.

Clear

How it Works…

  • Experience incredible coffee that changes lives
  • Go with a signature blend or let us thrill you with new, exclusive-to-subscription Roaster’s Choice coffees each month
  • All orders ship within two business days (shipping based on address and calculated at checkout; all orders over $50 ship free!)
  • Subscriptions can be modified at any time if your preferences change (coffees selected, quantity, frequency, grind)

Subscription Coffee Options

Roaster’s Choice is a selection of subscription-exclusive coffees featuring the amazing work of our relationship partners around the world. These subscriptions include a monthly rotating selection of single-origin and limited release blend coffees. You (or your gift recipient) will travel the world with each shipment — we featured different 14 origin countries in our 2020 rotation! Multi-bag shipments will get two coffees each month. All coffees are in an approachable light/medium to medium/dark range.

Pearl Blend, our signature light roast blend, features lively notes of fruit and milk chocolate.

Union is a medium roast crowd pleaser, and it’s easy to understand why. You’ll find consistent, smooth flavors of chocolate, praline, and mild citrus that make this coffee a perfect everyday choice. Union is a great first shipment choice for those unsure of what they like!

Obsidian, our dark roast blend, is a perfect choice for those who enjoy a more robust, deep coffee. This coffee tastes of dark chocolate and caramel, without the bitter ashy character you’ll find in other dark roast coffees.

Decaf coffees rotate seasonally. We only source coffees decaffeinated using natural processes, without the use of inorganic chemicals. Learn more about our current decaf coffee by clicking here.

Update Subscription Credit Card2022-03-04T16:50:31-05:00
  •  Log in to your account or, if you are already logged click ACCOUNT on the header menu
  • Click the PAYMENT METHODS tab
  • Click the blue Add Payment Method link and enter your card information
  • Click Add payment method button

If you’ve already received a failed payment notification:

    • On ACCOUNT page, click ORDERS tab
    • Click Pay button next to order that says “failed payment” and complete the checkout using the new payment method. This WILL automatically link your new payment method to your subscription.


If you haven’t had any failed payments yet (i.e. you’re updating it before you subscription has tried to renew):

    • On ACCOUNT page click  MY SUBSCRIPTIONS
    • Scroll to ACTIONS section click Change Payment link
    • Scroll to the bottom of the page and select your new payment method and choose Change Payment Method
Pay for Failed Order2022-03-04T16:41:42-05:00
  • After your credit card is updated, go to ORDERS tab on ACCOUNT page
  • Click PAY button next  failed payment and complete the checkout using the new payment method
Change Coffee Quantity in Subscription2022-03-03T11:57:34-05:00

To change the quantity of bags you receive in your subscription:

  • Log into your account or, if you already are, click the ACCOUNT menu option
  • Click MY SUBSCRIPTION tab
  • Scroll to Actions section and click Change Frequency or Next Ship Date
  • Under Products sections, you will see a quantity dropdown box next to the words “Coffee Subscriptions x ____.” This represents the number of bags in your subscription.
  • Update the quantity in the box to reflect the amount of bags you want to receive in your subscription
  • Click SAVE DETAILS button at the bottom of the page
Gift Subscriptions2022-02-25T11:07:56-05:00

You can purchase a gift subscription by entering the recipient’s shipping address and your billing address at checkout. This will charge your card on a monthly basis.

You can either manually cancel the gift subscription at anytime, add a cancellation date in your order notes, or email customer service with your desired end date.

Roaster’s Choice Explained2022-03-03T13:14:15-05:00
  • The Roaster’s Choice Subscription (RCS) offers hand-selected, exclusive coffees to subscribers. These coffees are generally not available for purchase on our retail site.
  • Featured coffees change every 4 calendar weeks.
    • A single bag RCS receives the primary coffee for 4 calendar weeks (i.e. a 1-bag RCS that renews weekly will contain the primary coffee 4 weeks in a row)
    • A multi-bag RCS receives the primary and secondary coffees for 4 calendar weeks (i.e. a shipment with 2+ coffee bags with receive two different flavors of coffee).
  • RCS can be combined with Flagship Blend Subscriptions, our best-selling coffee blends. The flagship subscriptions do not rotate.
  • Subscribers receive a discount on all retail bags of coffee purchased on the website.
  • The Head of Roasting and Sourcing hand-picks every coffee.
  • If you have a roast level preference, we do offer RCS for light, medium, and dark coffees. However, we can not guarantee the same price point for RCS that have a set roast level.

 

Cancel Subscription2022-03-03T13:16:39-05:00
  • Log into your account  page or select ACCOUNT from header menu
  • Click the MY SUBSCRIPTIONS tab
  • Scroll to the ACTIONS click Cancel

If you don’t want to cancel, but have too much coffee, you can always place your subscription On Hold until you are ready to start back up again.

Customize Roaster’s Choice Subscription2022-02-25T11:07:38-05:00

We can customize your roast level preference (light, medium, dark, decaf), but we are not able to guarantee the same pricing or variety of coffees that come with a regular Roaster’s Choice subscription. If you are interested in choosing your roast level, email a customer service rep. and they will get back to you with details and pricing ASAP.

Skip or Pause Subscription2022-03-04T16:48:41-05:00
  • Log into your account OR click ACCOUNT on the menu header if you’re already logged in.
  • Select the MY SUBSCRIPTION tab

To delay your shipment

  • Scroll to ACTIONS section
  • You can either select Edit Subscription Details to choose a specific date for your subscription to resume, or skip a single cycle by clicking the date listed next to “Skip Next Shipment”

To pause your subscription

Change Delivery Schedule2022-03-04T16:51:33-05:00
  • Login to your account or click ACCOUNT on the header menu.
  • Scroll to the ACTIONS section and click Change Frequency or Next Ship Date
  • Select your desired frequency from the drop-down options.
  • Click the SAVE DETAILS button at the bottom of the page

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