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Our subscription service does not require you to sign up on our website to eliminate forgotten passwords and encourage easy access to your subscription! When you received your first confirmation email after signing up for a subscription, you got a link to access your account. If you bookmark the link , you should always be able to easily access your subscription at any time. We realize this may not be everyone's preference, so you can still sign up to create an account on our website, which will automatically link to your subscription if you use the same email!
First, check to see if your email is correct. If you sign-up for an account on our main domain with a different email than your subscription, your account won't recognize your subscription. If you are still experiencing issues, please email: service@utopiancoffee.com for additional assistance.