Frequently asked questions

Yes! If you navigate to our coffee page, you can click on the blend you'd like. Instead of making a one time purchase, click "subscribe and save".

We ship your coffee to you on your timeline.

You can purchase a gift subscription by entering the recipient’s shipping address and your billing address at checkout. This will charge your card. You can manually cancel the gift subscription at anytime. Prepaid subscriptions can be found in the "Gift Subscription" Tab at the top of your screen.

Yes, of course. You can pause or cancel a subscription any time you want in the customer portal. The only time when the subscription can't be cancelled is if you started a subscription which requires a certain number of payments before you can cancel it. The customer portal can be accessed through the magic link you received in the email that was sent to you when you placed an initial subscription order in the shop. You can also access your subscriptions if you create an account in your shop.

You can skip or reschedule the charge in the customer portal. Each scheduled delivery will have a "skip payment" button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.

Of course. You can add products to your subscription in the customer portal. Just click on the Edit button in the products card and edit, remove or add products to your subscription..

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.